GENERAL
ADDITIONAL

Key contacts

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NEC key phone numbers

SOC (Site Operations Centre) - 0121 767 2595
Reception - +44(0)121 780 4141
Exhibition sales - +44 (0) 121 767 3924
Conference sales - +44 (0) 121 767 2782
Media sales - +44(0)121 767 3423
The Ticket Factory - 0844 338 8000

 

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NEC key contacts

Sales Director - Ian Taylor
NEC Marketing Director - Martin W Clarke
Campus General Manager - Gary Masters
Venue General Manager - Linda Ritchie 

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Hilton key contacts

General Manager – Patrick Stapleton
Director of Business Development – Liz Watson
Director of Operations – Steve Benson-Flower
Director of Finance – Derek Lister
HR Director – Esther Brittan

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Hilton key phone numbers

Concierge Desk – 0121 780 6265
Front Desk – 0121 780 6285
F&B – 0121 780 6217
Housekeeping – 0121 780 6306
LivingWell Reception – 0121 780 6406
Ocean Rooms Spa – 0121 780 6409
Security – 0121 780 6340
Sales/Reservations office – 0121 780 4242

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Resorts World Birmingham Key Contacts

Key Phone Numbers

  • Guest Services – 0121 273 1230
  • Genting Hotel Reception / HUB for bookings – 0121 273 1000
  • Santai Spa - 0121 273 1050
  • For contact details of individual outlet stores or restaurants contact Guest Services or visit: www.resortsworldbirmingham.co.uk

Key Contacts

  • Brίd Bickerton – Head of Marketing and Business Development
  • Mike Timmons – Operations Manager

 

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Resorts World Arena Box Office

Box office - 0844 338 8222

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Crowne Plaza key contacts

Martin Woods - General Manager
Nikita Agrawal - Hotel Manager
Clare Galvin - Director of Sales
Sherwin Nicholas - Reservations \ M&E Manager
Phil Walton - Financial Controller

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Crowne Plaza key phone numbers

Front Office - 0121 781 4000
Duty Manager - 07860 592 830
Restaurant - 0121 781 4200
Housekeeping - 0121 781 4051
Reservations - 0121 781 4030